Operations & bookings
A complete CRM and booking system custom-built for your business. Calendar, confirmations, reminders, review filter and reactivation campaigns, all in one place.
What this fixes
Calls go to voicemail. Bookings get lost in DMs. Customers no-show because nobody reminded them. The five-star regular who would’ve left a glowing review never gets asked. The two hundred names sitting in your phone never hear from you again. None of these are marketing problems. They’re operations problems. The floor35 CRM System closes every one of them.
of customers whose calls go unanswered won’t call back. They ring the next business on the list.
Invoca Call Intelligence Report
more likely to qualify a lead when you respond within 5 minutes vs 30. Past the first hour, the lead is effectively cold.
MIT Lead Response Management Study (Oldroyd)
of buyers choose the business that responds first, ahead of price, brand or pitch. Speed wins the first inbound.
Harvard Business Review, The Short Life of Online Sales Leads
What you get
Floor35 CRM System
setup + $800 / month
No lock-in contracts. Cancel anytime.
Bundle with a Floor35 Website → website drops to $900 setup, CRM unchanged.
Get startedHow it works
We map your current booking flow, customer list and review history. Every leak gets identified before we touch the build.
Calendar, CRM, automations, review engine and campaign templates. All configured, branded and tested against your specific service flow.
Numbers ported, calendars synced, customer list imported, review links configured. We walk you through the dashboard before you go live.
System goes live. We monitor delivery rates, no-show reduction, review velocity and pipeline activity. Tweaks based on real data, not assumptions.
Who it’s for
This system is built for local service businesses that already get enquiries but lose them somewhere between the first message and the second visit.
Common questions
Roughly two weeks from kickoff to live. The bottleneck is usually how fast you can hand over your existing customer list, service list and calendar logic.
Yes. We can route SMS through a dedicated sending number or, in most cases, port your existing business number so customers always see the same identity.
Platform fees, all SMS and email sends within fair-use limits, the AI review filter, ongoing campaign updates, and direct support whenever you need a change made.
If it’s working well, we’ll integrate it. If it’s fragmented across multiple apps, we’ll consolidate everything into one branded system. That’s usually where the most leaks are hiding.
Any time. No lock-in. You keep your customer data and the right to export it on the way out.
Book a free 30-minute audit. We’ll show you exactly where your business is losing revenue today, and what the system would catch.